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Privacy policy

JGLOGI LLC (“we”) handles customers’ personal information as follows, in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations. This English version is a reference translation. If there is any difference, the Japanese version prevails.

1. Business operator

JGLOGI LLC
Representative: Muhammad Abdullah Jehan
Yoshino Heights I-101, 825-1 Sendabori, Matsudo, Chiba 270-2252, Japan

2. Information we collect

We collect the following information to the extent necessary for our business.

  • Company name and personal name, phone number, email address, and address
  • Information about pickup and delivery locations, vehicles, and cargo (such as vehicle type, number of vehicles, and chassis numbers)
  • Information needed for shipping arrangements (such as port of loading, port of destination, and information about consignors and consignees)
  • The content of communications received through contact forms, by phone, email, messaging apps, and other means
  • Billing and payment information
  • Information you enter or select when using site features such as ocean freight price guides (such as email addresses and routes)
  • Information about your use of this site and our services, including customer-only pages (such as access dates and times, IP addresses, pages viewed, browser types, and referrers)
  • Transaction history

3. Purposes of use

We use the personal information we collect only within the scope of the following purposes.

  1. Preparing and presenting quotes
  2. Arranging and carrying out transport, including vehicle transport and ocean freight (shipping)
  3. Responding to requests and inquiries, and other communications
  4. Issuing invoices, billing, and confirming payment
  5. Marketing activities by email, phone, post, and other means, such as information about our current and new services and quote proposals
  6. Analysis of use of this site and our services (including use by existing business customers), improvement and development of services based on the results, and information tailored to customers’ interests
  7. Creating statistical information processed so that individuals cannot be identified
  8. Preventing misuse, maintaining security, and responding to use that violates our terms or contracts
  9. Compliance with legal obligations
  10. Activities incidental to the preceding items

For the analysis described in item 6 above, we may combine browsing records, inquiry details, transaction history, and other information to understand your interests and usage patterns.

4. Provision to third parties

We do not provide personal information to third parties without the individual’s consent, except in the following cases.

  • Where required by law
  • Where necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
  • Where information is provided in connection with succession of a business through a merger, company split, business transfer, or other event
  • Other cases permitted under the Act on the Protection of Personal Information

We may entrust the handling of personal information to contractors, such as transport companies, shipping companies, customs brokers, and server and communications providers, to the extent necessary to arrange and carry out transport, operate systems, and send and receive email. In such cases, we provide necessary and appropriate supervision of those contractors.

For ocean freight, we may provide information to overseas businesses, such as consignees, agents, and shipping companies at the destination, to the extent necessary for transport. In this case, we take the measures required under the Act on the Protection of Personal Information, such as obtaining the individual’s prior consent.

We may provide statistical information processed so that individuals cannot be identified to third parties.

5. Security measures

We take necessary and appropriate security measures to prevent the leakage, loss, or damage of personal information, including limiting access, encrypting communications, and managing devices and accounts.

6. Requests for disclosure and other actions

If an individual requests notification of the purpose of use of retained personal data, disclosure, correction, addition or deletion of its content, suspension of use or erasure, or suspension of provision to third parties, we will verify the individual’s identity and respond in accordance with the law. We may be unable to comply with a request where the law does not require us to do so. A prescribed fee may apply to requests for notification of the purpose of use or disclosure. For such requests, or for complaints or inquiries about our handling of personal information, please contact the following office.

Contact: JGLOGI personal information inquiries /

7. Cookies and access analytics

This site currently does not use cookies or access analytics tools. We may use them in the future to analyze usage or improve services; if so, we will notify you on this page.

This site loads display fonts from Google Fonts (Google LLC). In doing so, your browser sends information needed for communication, such as your IP address, to Google’s servers.

Our website server also stores access logs, including access dates and times, IP addresses, pages viewed, browser types, and referrers. We use these logs for operations and security management, and for the purposes in section 3 above, such as analyzing usage, improving services, and providing information. We may compare these logs with usage records from our other services, such as customer-only pages, to identify which business customer used the site. We retain access logs for one year and then delete them. We retain aggregates produced from these logs without a fixed retention period.

8. Changes to this policy

We may change this policy without prior notice as necessary. Changes take effect when posted on this page. However, if a change requires the individual’s consent by law, we will obtain that consent in accordance with the law.

Established: September 25, 2026 / Last revised: October 6, 2026

Privacy Policy

JGLOGI LLC (the “Company”) handles personal information in accordance with the Act on the Protection of Personal Information of Japan and other applicable laws, as described below. If there is any difference between the Japanese and English versions, the Japanese version prevails.

1. Business Operator

JGLOGI LLC
Yoshino Heights I-101, 825-1 Sendabori, Matsudo, Chiba 270-2252, Japan

2. Information We Collect

  • Company name, name, telephone number, email address and address
  • Pickup and delivery locations, and vehicle or cargo details (model, quantity, chassis number, etc.)
  • Information required for shipping (port of loading, port of discharge, shipper and consignee details, etc.)
  • The content of your messages sent through our inquiry form, phone, email or messaging apps
  • Billing and payment information
  • Information you enter or select when using features of this website, such as the ocean freight estimate (email address, route, etc.)
  • Information on your use of this website and our services, including the customer portal (access time, IP address, pages viewed, browser type, referrer, etc.)
  • Transaction history

3. Purposes of Use

  1. Preparing and providing quotations
  2. Arranging and carrying out transport, including land transport and ocean shipping
  3. Responding to requests and inquiries, and other communication
  4. Issuing invoices, billing and confirming payment
  5. Sales activities by email, phone, post, etc., such as introducing our services and new services and proposing quotations
  6. Analyzing the use of this website and our services (including the use by existing business partners), improving and developing our services based on the results, and providing information that matches your interests
  7. Creating statistical information processed so that individuals cannot be identified
  8. Preventing fraudulent use, ensuring security, and responding to use that violates our terms or contracts
  9. Complying with legal obligations
  10. Work incidental to the above

For the analysis in item 6, we may combine browsing records, inquiry contents and transaction history to understand your interests and usage trends.

4. Provision to Third Parties

We do not provide personal information to third parties without your consent, except where required by law, where necessary to protect a person’s life, body or property and it is difficult to obtain consent, where provided in connection with a succession of business due to a merger, company split, business transfer or similar event, or where otherwise permitted by law.

To arrange and carry out transport, operate our systems and send and receive email, we may entrust the handling of personal information to service providers such as trucking companies, shipping lines, customs brokers, and server and communication providers, only to the extent necessary. We supervise these service providers appropriately.

For ocean shipping, we may provide information to businesses located outside Japan, such as consignees, agents and shipping lines at the destination, only to the extent necessary for the shipment. In such cases we take the measures required by law, such as obtaining your prior consent.

We may provide statistical information processed so that individuals cannot be identified to third parties.

5. Security

We take necessary and appropriate measures to prevent leakage, loss or damage of personal information, such as limiting access, encrypting communications and managing devices and accounts.

6. Requests for Disclosure, Correction, etc.

If you request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties regarding your retained personal data, we will respond in accordance with the law after confirming your identity. We may be unable to respond where the law does not require us to do so. We may charge a prescribed fee for requests for notification of the purpose of use or for disclosure. For requests, complaints and questions about our handling of personal information, please contact:

7. Cookies and Analytics

This website currently does not use cookies or access analytics tools. We may use them in the future to analyze use and improve our services, in which case we will announce it on this page.

This website loads display fonts from Google Fonts (Google LLC). When the fonts are loaded, your browser sends information necessary for communication, such as your IP address, to Google’s servers.

Our web server records access logs, such as access time, IP address, pages viewed, browser type and referrer, and uses them for operation and security and for the purposes in section 3 (analyzing use, improving our services, providing information, etc.). In doing so, we may match them with usage records of our other services, such as the customer portal, to understand which business partner is using the website. Access logs are kept for one year and then deleted. Summaries made from the access logs are kept without a fixed period.

8. Changes to This Policy

We may change this policy as necessary without prior notice. The revised policy takes effect when it is posted on this page. However, where the law requires your consent for a change, we will obtain your consent in accordance with the law.

Established: September 25, 2026 / Last revised: October 6, 2026